Volume III, Issue 4 - April 2010
Lynnwood, WA

3 Big Reasons Why You'll Want To Sign Up for Our "Hassle Free IT!

1. Get all the technical support you need including help desk support, 24/7 monitoring, security patches and updates, and ongoing maintenance for one low, FIXED monthly rate with NO surprises.

2. No more extended downtime or other problems that interrupt your business. We’ll proactively monitor and maintain your network to make sure problems are addressed and resolved BEFORE they turn into downtime..

3. Gain incredible peace of mind knowing that we are watching your network 24/7 to protect it from viruses, spyware, hackers, data loss and other disasters. Call Us: (866) 578-6220.

Here Are Some Other
Alarming Statistics:

	According to recent statistics, approximately 20% of all small and medium-sized businesses endure a major network disaster every five years.
	The U.S. National Fire Protection Agency predicts that 43% of companies that experience these disasters will never reopen and another 29% will close within three years.
	If the loss involves data, the diagnosis is even worse. According to the U.S. Bureau of Labor, 93% of companies that suffer a significant data loss are out of business within five years.
	Over 10,724 new viruses were introduced this year, which is a 52% increase from the previous year.
	The Internet Storm Center, which tracks security attacks, reports 7.6 million attacks in the U.S. alone.

What’s Even Worse Is That ALL Of These Disasters Could Have Been Prevented With The Proper Network Maintenance In Place!!!

How To Make Certain These Disasters Don’t Happen To Your Business

Thanks to a service we offer called the Rest Assured™ Service Plan, we can provide your business with on-going remote maintenance and support to maximize the performance, reliability, and stability of your network without the costs and overhead of hiring a full-time staff.

And here is the best part…

We will cut your IT spending 30% - 50% AND improve your network’s reliability, security, and performance at the same time!

"Who Wants To Win A Starbucks Gift Card?"

The Grand Prize Winner of March's Quiz is... drum roll please: Jean Stafford of B&B Fabricators was the first person to correctly answer my quiz...

The term "druid" comes from the Celtic for an expert on what tree?

1. Oak

2. Birch

3. Cherry

4. Apple

The answer is “a” – Oak.

Now…let’s move to this month's question for a $10 Starbucks Card!

How Many Grooves Are There On The Edge Of A Quarter?

1. 119

2. 97

3. 238

4. 162

5. 441

Contact us right now with your answer!

Send us an email now or
call us at (866) 578-6220

The Lighter Side

Ever Wonder Why...

• The third hand on the watch is called the second hand?

• “Slow down" and "slow up" mean the same thing?

• “Abbreviation” is such a long word?

Did You Know?…

• Antarctica is the only continent without reptiles or snakes.

• An eagle can kill a young deer and fly away with it.

• In the Caribbean there are oysters that can climb trees.

• It is possible to lead a cow upstairs but not downstairs.

Got support tickets?

Remember to send those to support@integrit-network.com

By using this address to submit your requests, our system will automatically create a service order from the email request submitted, generate a tracking number, create workflow and alerts for our team, and send you a confirmation that your request has been received and is being taken care of. You will also receive status updates.

This process provides us with additional checkpoints, follow-up and confirmations - allowing us to greatly improve upon the exceptional service you’ve come to expect from IntegrIT Network Solutions.

Would You Like To Submit An Article, Story, or Tip for Bits-N-Bytes?

Do you have a funny story or a resource you want to share with other subscribers?

Send it to us! We are always looking for new and useful content to add to Bits-N-Bytes, including partners who want to submit articles!

Send you feedback, comments, or suggestions for topics to us now to info@integrit-network.com

Get More Free Tips, Tools, and Services at our Web Page: 
www.Integrit-Network.com

Insider Tips To Make Your Business Run Faster, Easier, And More Profitably

Welcome to the IntegrIT Network Solutions "Bits-N-Bytes" newsletter with tips to help you keep your computers and network running. If you do not wish to receive this newsletter, manage and opt-out links are provided at the bottom of the newsletter. This will not impact your email alerts. 

We're here, ready to help you fully control and manage your IT systems so that you can focus on growing your business, increasing sales, and meeting your goals. It's easy to reach us!

1. Call us at (866) 578-6220

2. Send us an email

We will contact you within 24 hours. Happy Computing! 

IntegrIT Network Solutions, Inc., Bringing Integrity and IT Together™

Cut Costs Without Losing Your Technology Edge

As our economy slowly recovers over years to come, one of your key goals will be to reduce technology costs. At the same time, you want to maintain a competitive edge in IT technology and keep pace with an ever-changing business landscape.

Take a new approach to IT and data-center management that emphasizes optimization and automation with Windows Server 2008 R2. Read this whitepaper to find out how Windows Server 2008 R2 can improve data-center management and help you meet your future IT goals.

How Windows Server 2008 R2 Helps Optimize IT and Save You Money.

Contact us today if you would like more information on installing or upgrading to a Windows Server 2008. Send us an email now or call us at (866) 578-6220.

Happy Computing from IntegrIT Network Solutions, Inc.!

Are You Making These Security Mistakes When Surfing The Web?

Does your computer ever run slow, act strange, or crash unexpectedly?

Do you get a ton of pop-up ads, even when you are not actively surfing the web? Has your browser been “hijacked” and replaced with another unknown browser? If so, your computer is infected with malicious spyware and viruses that can alter your computer, steal your confidential information, and disable the use of your PC, leaving you without a computer for hours or days while you get it fixed.

And what’s worse – most times, once your computer has been hit by these threats, it has to be completely wiped in order to fix it. Unless you have a backup image (a snapshot of everything on the PC, exactly as it is), it will never quite be the same again. You may lose software programs that you downloaded, but don’t have the disk for, your icons won’t be where you remember those to be, and “little” things like your default printer could be all messed up. It can be a nightmare.

Malware, spyware, and viruses are usually a result of some action taken by the user (you or an employee that uses your computer). Remember, cyber criminals are incredibly clever and gain access to your computer via some of the most innocent and common activities you are performing; that is why it SEEMS as though it is your computer’s fault when in reality, YOU are unknowingly giving these hackers and auto-loading devastating programs free access to your computer.

Deadly programs to avoid are free “enhanced” web browsers, screen savers, and just about any “cute” programs you come across that are free to download. Always read the terms and conditions before downloading ANY program to look for clauses that allow them (the software vendor) to install spyware programs on your computer.

Unfortunately, installing programs is not the only way a hacker or malware program can access your computer. If you do not have the most up-to-date security patches and virus definitions installed on your computer, hackers can access your PC through a banner ad on the web that you accidentally clicked on or through an e-mail attachment that you opened.

Hackers have also figured out ways to install malicious programs on your computer via your IE web browser, EVEN IF YOU DIDN’T CLICK ON ANYTHING OR DOWNLOAD A PROGRAM. Microsoft is constantly providing “patches” to their operating system software, and all it takes is one missed update to leave you completely vulnerable.

That’s why it’s so important to have someone in charge of updating your computers and server DAILY. An innocent web search by an employee can end up bringing on a host of viruses, hacker invasions, or other evil attacks that end up costing you hundreds or thousands in lost wages and repair costs. The best way to make sure you’re protected is to enroll in a 24/7 maintenance and monitoring plan, like our Rest Assured Service Plans™.

With a service like this, you get the latest patches and updates automatically, plus a knowledgeable IT staff to resolve anything the updates missed, particularly third-party applications whose updates are just as critical.

For more information on how to ensure your computer is safe from these common cyber attacks, send an email to needhelpnow@integrit-network.com.

About the Author: Larry Owens is President and Chief Technologist at IntegrIT Network Solutions, Inc. For more information go to www.integrit-network.com. Follow us on Twitter and Facebook!

Client Spotlight: Rios & Cruz, P.S.

Every month we choose a customer to be our “Client of the Month.” It’s our way of acknowledging clients and thanking those who support us and our business with referrals and repeat business.

This month’s featured client of the month is Rios & Cruz, P.S., Attorneys at Law, located in downtown Seattle. Manuel Rios, Henry Cruz, and their team of lawyers limit their practice exclusively to immigration with an emphasis in removal (deportation) defense. They are unique in that their staff is fluent in Spanish; and also provide services in Russian, and German. “they pride themselves on handling complex and difficult immigration and criminal matters efficiently and effectively.” To learn more, visit their Web site at www.rioscruz.com.

Here’s what Manny had to say about IntegrIT Network Solutions: "Responsiveness, clarity, and remote access - key benefits we enjoy by contracting with IntegrIT Network Solutions...In short, we have a bigger, faster, more reliable system with backup, and better customer service, for less money that we were paying previously. You can't beat that!"

Thank you for being our featured Client of The Month, we appreciate you! As a token of our appreciation we’re sending you a $25 gas gift card!

You might be my next Client Of The Month . . . Watch for your name and picture here!

Meet our Featured Partner of the Month ~ SonicWALL, Inc.

SonicWALL Identifies Growing Threat of Cybercriminals Attacking News Searches. Over 284 Top Search Terms attacked in a 7 day period with 6600 Malicious URLS; Threat team outlines tips to protect against searching threats.

Cybercriminals are continuing to attack Google's top search items. In one week, more than 284 top search terms have been attacked by more than 6600 malicious URLS. The threat team has found up to nine of the top 20 search terms are under attack at any one time. To help individuals defend against these types of threats, SonicWALL's threat research team has identified certain search terms that have returned the greatest number of malicious sites and has developed several tips for combing through search terms.

"Cybercriminals use whatever is at their disposal to spread malware. In this instance they are launching attacks against Google's top search terms that identify the most popular stories of the day," said Deepen Desai, Lead Malware Researcher, SonicWALL. "These criminals are now going after these top search terms using their knowledge to insert malware infected websites almost immediately after people show interest in a particular news site."

Using social engineering tactics, cybercriminals are able to jump onto the latest news events ranking high on Hot Search to draw more traffic to their infected websites. Search Engine Optimization (SEO) tactics are then used to make the websites show up higher in the search results, thus making it more likely that individuals will click on them. The counter offensive to remove these threats is on-going. However, some sites have remained within search results for a number of hours before being removed.

Recent and topical infected searches include:

• A search on "elinor burkett" within a 24 hour period between March 8th and 9th presented 40 unique malicious URLs appearing in Google search's top 30 results.

• A search on "the new tenants" on March 8th presented 56 unique malicious URLs appearing in Google search's top 30 results.

SonicWALL suggests you remember the following tips when searching for a news event:

• Be diligent when clicking on the links that show up in search engine results. Be sure to look at the URL before you click on it. Quite often the legitimate sites show up with complete readable sentences in their description whereas the malicious sites show up with jumbled keywords.

• If you do click on a malicious website, quickly get out of it.  Most of the malware found redirect to fake antivirus websites that pretend to discover malware on a computer and offers to sell antivirus software that will clean it up.

• Make sure that your antivirus is up to date. Use defense-in-depth by layering protection, having antivirus both on the gateway and the client.

• Steer clear of any kind of video codecs or protection software executables downloads prompted by most of these sites.

• Do not execute any files that come through e-mail attachments.

For more information and to track the latest network and e-mail security threats, go to: http://www.sonicwall.com/securitycenter.asp?tab=NS

About SonicWALL, Inc.:  SonicWALL focuses on developing solutions that remove the cost and complexity out of managing a secure network environment. With over one million award-winning appliances shipped through its global network of ten thousand channel partners, SonicWALL provides end-to-end solutions including firewalls, SSL VPN's, e-mail security and continuous data protection that collectively ensure robust, secure network protection.

For more information about installing SonicWALL solutions at your company, please contact us at info@integrit-network.com or (866) 578-6220.

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Computer Tip of the Month

3 Ways To Stop The Spam Invasion!

Check out these 3 ways you can reduce this costly and time-sucking e-mail pest from hindering your company's productivity:

• Don't Respond To Or Opt Out Of Spam E-mails -- Don't assume these are legitimate communications! If you try and opt out of these lists, you are basically verifying your e-mail address to the spammers, ensuring even MORE junk e-mail than before. And you certainly don't want to respond; that will make you an even bigger target!

• Use Your Junk Mail Folder -- Microsoft Outlook will automatically separate spam into your junk mail folder so you can spend less time sorting through your inbox. It also reduces your chances of opening a malicious junk message which may contain a virus or worm. The downside of this folder: you might have to periodically check it to make sure no "good" messages are sitting in there.

• Get A Spam Filter -- Whether the spam filter you choose is a hardware appliance, software you install locally on your network, or a third-party spam filter that cleans and captures messages before they arrive on your network, having one is important. Over time, you can "train" these filters to know which messages to block and which to keep.

Do You Need Help Finding A Good Spam Filter?

We partner with best-of-breed when it comes to email security and can set you up with the solution that best fits your company's needs. Let us help you rid your computers of those annoying, time-consuming, and unsolicited junk messages finally and forever.

 Call Us Today To Get Started! (866) 578-62200

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Check Out What’s New at IntegrIT Network Solutions, Inc.

	Coming Soon!  The IntegrIT Network Solutions Customer Portal.  We are in the process of building a customer service portal for our customers where you can log in and submit, view, and edit service tickets.  You will also have the ability to view and print invoices. Keep an eye out for an email with your user information and instructions on how to access and use the portal.
	The Microsoft Partner Research Panel has selected the president of IntegrIT Network Solutions, Inc., Larry Owens to participate on the panel and help evolve and improve the Microsoft Partner Network and the Microsoft products for small businesses.
	We have added the ability to request a FREE IT Quote right from our Website. If you have an IT project in your future and you would like a hassle free, no strings attached quote, simply click on the FREE IT Quote button on our homepage and we will have a quote to you within 48 hours.
	In an effort to ensure we continue to provide excellent service to our customers, we have implemented a post service electronic survey. As soon as one of our technicians has closed a service ticket for your company, you will receive an instant notification via email. From within the email, you are asked to take the final step to close the ticket by clicking on the "close ticket" link. You will then be taken to a the survey page for that ticket with just one simple question to answer, "How did we do?"  However, if for any reason you feel the issue has not been resolved, simply reply to the email.
	Have you visited our Website lately?  If not, you should bookmark our Tips and Tricks and News pages! We continue to add informative content for our readers. Take a look around at www.integrit-network.com.

Create and Insert AutoText Entries in Word 2007!

AutoText is a handy way to save time in Microsoft Word. With the click of a button, you can insert commonly used phrases and names in your documents. For example, you can use it to insert greeting lines or closing lines in letters. Learn how to get started with AutoText in Word 2007 now! It's easy!

To use AutoText in Word 2007, you’ll need to add the AutoText option to the Quick Access toolbar. You can then create and insert your own custom AutoText entries. 

To add AutoText to the Quick Access toolbar, follow these simple steps:

1. Click the Office button and select Word Options

2. Change the category in the left pane to Customize

3. In the box labeled Choose commands from, select All Commands

4. Select AutoText and click Add

5. Click OK

Adding Text Entries to AutoText:

1. Select text to be added. This can be a few words, multiple paragraphs, fields, graphics, tables or most anything.

2. Click the AutoText button, and then click Save Selection to AutoText Gallery (or push Alt + F3).

3. Type in a Name for the AutoText. You will either use this name to identify this AutoText in a list or to manually enter the AutoText by typing the name.

4. The Gallery box should show AutoText.

5. Adding a Category will force the list of AutoText entries to be grouped by the category names.

6. Description is just for your own reference.

7. Save in: Building Blocks.dotx basically means you’ll get the message about Building Blocks.dotx has changed, do you want to keep the changes when you exit out of Word. In order to keep the new AutoText entries, you would need to answer Yes.

8. Options: allows you to Insert content only (just as it was created), Insert content in its own paragraph (paragraph mark will be added to end of AutoText), or Insert content in its own page.

9. Click OK to finish.

Inserting AutoText Entries into a Document

Position cursor where text should be inserted.

1. Manually: Type the AutoText name, immediately push F3.

2. Mouse: Click the AutoText button, click the entry to insert or right-click on entry and choose where in the document to insert it.

Editing and Deleting AutoText Entries

1. To edit the AutoText properties, like Name and Category, right-click it and choose Edit Properties. To change the AutoText content, recreate the AutoText. Insert it, change it, select it, save it through the AutoText button. You can give it the same name, Word will just ask if you want to redefine the entry, saying yes will overwrite the old entry.

2. To delete an AutoText, right-click on it and choose Organize and Delete. This will take you to the Building Blocks organizer. Clicking the Gallery heading will group all the AutoText together and make it easier to find the entry you want. Single-click the entry then click the Delete button. Click Close to Finish.